International Institute of Task Analysis

One of the non-profit organizations that promote professional analysts is the International Institute of Task Analysis that has organized the last workflow analysis conference in New York.

The Institute of Task Analysis is an independent non-profit professional association for the growing field of task analysis.
Our goal is to create greater awareness of the Task Analysis profession and working towards recognition of the value of task analysis in an organization.

We support professionals working in the task analyst role develop their skills and further their careers by providing access to unique and relevant content in the field of task analysis

The institute has events and conferences throughout the year for task analysts.

  • Elevate your skill set – Access task analysis resources.
  • Expand your network – Attend networking and institute events, and join the online community to exchange ideas with peers, learn from experts in your field and meet key professional contacts.

Their goal is to create greater awareness of the Task Analysis profession and work towards recognition of the value of task analysis in the organization.

For more information, check out their website:


Workflow Improvement using Task Analysis

There are three basic objectives behind workflow improvement.

The first of which is effectiveness. Companies will first look at the workflow process and decide whether or not it meets the business needs.

Next, they examine efficiency. The workflow process that they are considering should help to reduce the resources that the company uses in order to function properly.

Finally, the process will need to be adaptable. This means that the company should be able to change the workflow process so that it will fit their business needs in the future.

Workflows can be improved using task analysis that looks for the bottlenecks and places that could be improved, with an emphasis on employee performance.

Task analysis is a business methodology of analyzing employee tasks to improve the way core business processes are being run within a company, helping organizations to become more efficient.

Task Analysis enables the effective management of employee’s tasks using accurate working time recording, monitoring and analysis.
Only through analysis of the data that you can begin to understand employee behavior, identify working trends and discover where work can be made for efficient.
Together these enable to accurately model and predict future employee behavior and lay a foundation for improving business performance.

The History of Workflows

The workflow we use today was inspired by the flowchart process, a visual aid to implementing process, or step-by-step instructions.

Before the option of organizational tools, there were time consuming inner-department meetings either to get its staff up to speed or on task followed up by inter-department meetings to collaborate schedules, budgets, tasks and project development

Workflows have a history that can be followed back to a group of men in England. A study was performed concerning the value of an intentional, logically organized work process, specifically as concerns the area of manufacturing. Those processes that concerned the gentlemen performing this study were those that involved the flow of energy and mass, a study that was enhanced with the inclusion of motion and time studies.

For more about the history of workflows

Workflows are an incredibly complex subject, and there is much more that goes into the development and implementation of them. The continued study of this important concept will only serve to benefit those who are involved with managing the intricate details of process development in the workplace.

Service-oriented architecture (SOA)

Service-oriented architecture (SOA) is the underlying structure supporting communications between services.
SOA defines how two computing entities, usually programs, interact to enable one entity to perform a unit of work on behalf of another entity.

SOA helps create greater alignment between IT and line of business
SOA supports greater business flexibility by generating more flexibility between business and IT
SOA uses task analysis to analyze and improve employee performance through workflows, task and time management, escalations and alerts.

A service-oriented architecture is a collection of services.
These services communicate with each other either by simple data passing or by two or more services coordinating some activity.

Services are what you connect together using Web Services.
A service is the endpoint of a connection and has some type of underlying computer system that supports the connection offered.

The 5 specifications for Web Services are:
Web Services Description Language (WSDL), a format for describing a Web Services interface.
Web Services Dynamic Discovery (WS-Discovery) defines a multicast discovery protocol to locate services.
Web Service Endpoint Language (WSEL) is an XML format for the description of non-operational characteristics of service endpoints.
Web Services Metadata Exchange (WS-MetadataExchange) defines three request-response message pairs to retrieve three types of metadata.
Web Services Policy Framework (WS-Policy) provides a general purpose model and corresponding syntax to describe and communicate the policies of a Web Service

Web services is the most likely connection technology of service-oriented architectures.
Web services use XML to create a robust connection.

Windows Presentation Foundation (WPF)

Windows Presentation Foundation (WPF) is Microsoft’s development tool for Web applications and rich client applications.

Developers use the Extensible Application Markup Language (XAML), to create custom graphics, animations, controls and 3D images that can not be developed in the standard HTML format.

WPF was previously known as “Avalon”, was was initially released as part of the Dot NET Framework 3.0.

WPF provides an animation system and a 2D/3D rendering system
WPF supports time-based animations which decouples the speed of the animation from how the system is performing.
WPF can natively access Windows Imaging Component (WIC) code and natively supports paginated documents
WPF uses task analysis to analyze and improve employee performance through workflows.

Graphics are rendered using Direct3D
WPF supports three types of data binding: one time: where the client ignores updates on the server. one way: where the client has read-only access to data. and two way: where client can read from and write data to the server

Workflow: Definition

What is a workflow?

Workflow is defined as the movement of tasks throughout a business process.

A business process is a collection of activities and tasks that will accomplish a specific organizational goal.
The term Business Process Management (or BPM) is a systematic approach to improving those processes. is an online software solution for task analysis and task management.
Analyze and improve employee performance through workflows, task and time management, escalations and alerts.
Automate your company’s internal procedures using the built-in workflow processes and internal company policies.
Enforce company policies through electronic forms, checklists, questionnaires, audit trails, escalations and alerts.